Contact Us

We are here to answer your questions and assist you in your real estate endeavors

Our Contact Information

Address

38, Avenue Ouganda, Quartier Clinique
Commune de Ngaliema
City of Kinshasa, DRC

Phone

+243 997 174 834

Email

contact@immoexpress.eu

Opening Hours

Monday - Friday: 8:30 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

Send us a message

Find Us

Frequently Asked Questions

Check our answers to the most common questions

Creating an account on Immo-Express is simple and quick. Click on the "Login" button at the top right of the page, then follow the instructions to register. You can then choose your role (owner or client) and start using our platform.

To list a property, you must first log in with an owner account. Then, go to your dashboard and click on "Add a property". Fill out the form with the details of your property, add photos, and set a price. Your listing will be visible as soon as it is validated by our team.

Immo-Express offers two secure payment methods: Stripe and PayPal. When you book a property, you will be redirected to our payment page where you can choose your preferred method. We take a 10% commission on each transaction to cover service fees. Owners receive their payment within 24 to 48 hours after the tenant's arrival.

Our standard cancellation policy allows clients to cancel free of charge up to 7 days before the arrival date. For cancellations made between 7 days and 24 hours before arrival, 50% of the total amount is refunded. Cancellations less than 24 hours before arrival are not eligible for a refund. Owners can set more flexible cancellation terms if they wish.